Customer Testimonials

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Google Feb 3, 2023

The service was great and the people were great also. Thank you.

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Google Feb 2, 2023

Trevor was great at explaining everything

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Google Feb 2, 2023

Work was done on time. Excellent dealership & servicing!

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Google Jan 31, 2023

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Google Jan 30, 2023

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Google Jan 30, 2023

Very helpful and timely.

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Google Jan 28, 2023

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Cars Jan 28, 2023

I recently purchased a certified Honda from Parkway Honda. I am a return customer and have worked with Shane on all of my purchases. Every time I have walked away satisfied, including this recent purchase. The sales staff are helpful, knowledgeable and not pressuring in any way. It’s a group that I really trust. It’s the same core group of sales people so they definitely understand the importance of maintaining a good reputation. That’s why they’re still there. I’ve had to work with finance once or twice and they’ve always been able to deliver ...

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Google Jan 28, 2023

I recently purchased a certified Honda from Parkway Honda. I am a return customer and have worked with Shane on all of my purchases. Every time I have walked away satisfied, including this recent purchase. The sales staff are helpful, knowledgeable and not pressuring in any way. It’s a group that I really trust. It’s the same core group of sales people so they definitely understand the importance of maintaining a good reputation. That’s why they’re still there. I’ve had to work with finance once or twice and they’ve always been able to deliver ...

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DealerRater Jan 28, 2023

I have leased 2 vehicles and have went to Parkway for all my services on my vehicles. The staff is always so welcoming and helpful. I highly recommend dealing with Shane S. He was a great salesman and didn’t treat me differently because I was a female getting a car on her own. He was very personable and friendly. I am very happy with my new vehicle and will definitely go back to Parkway for my next one.

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Google Jan 25, 2023

Amazing service. Dropped off and was done in no time. Plus they squeezed me in that day.

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Google Jan 21, 2023

Always the best service when I come here!

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Google Jan 20, 2023

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Google Jan 19, 2023

Parkway Honda Parts and Service departments are awesome! Bob in the Parts Department was able to get my service scheduled 3 weeks earlier than I was originally told. Thank you, Bob! Your assistance was greatly appreciated!😊 Kim, Repeat Honda Customer

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Google Jan 19, 2023

Always an amazing experience in the service dept. Trevor is an outstanding addition to the service dept. Love that I am always treated like "family". . . . even when I bring in my "non-honda" vehicle for service. Can't imagine taking my vehicles anywhere else for service

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Google Jan 18, 2023

It was good service. Well done!

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Google Jan 17, 2023

Service Advisor Coyla and Tech Jacob was very helpful solving the problems with my Honda Pilot. They and the entire service and parts crew have been the best people to work with at Parkway Honda Dover, Ohio. I have been a loyal customer since 2001.

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Google Jan 16, 2023

Great service and friendly staff!!

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Google Jan 16, 2023

Hello your customer service is excellent Coyla was very helpful friendly and help me with my headlights Every person working in service dept are always friendly smile and in good spirit Thanks Honda Parkway !

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Google Jan 14, 2023

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Google Jan 12, 2023

They are the best in this business. They are very professional and accommodating. I won't go anywhere else for oil change.

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Google Jan 11, 2023

Over an hour to tell me maybe it was a pebble!

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Google Jan 8, 2023

Routine maintenance on our CRV . I don't remember what all they did. Always very polite , knowledgeable. Note: milage is at 88,000. Our transmission fluid was changed at 39,000, but has been overlooked until this time. The young man in charge noticed this omission and changed the fluid. Thanks to him we are back on track.

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Google Jan 6, 2023

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Google Jan 3, 2023

Have all my service work completed here. As always, they were professional and explained everything in great detail, plus gave me items to consider in my next appointment. Thanks everyone!

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Google Jan 2, 2023

Shane Sunderlin was a pleasure to work with. Even when there was an issue at start, Shane made sure to fix it quickly with great customer service! He was upfront about costs and was quick to resolve issues with pricing. Great to work with! 10 out of 10!

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Google Dec 31, 2022

Great Service! And they always wash it when they're done.

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Google Dec 24, 2022

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Google Dec 23, 2022

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Google Dec 23, 2022

Took a little longer than usual but everything else was great!

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Google Dec 23, 2022

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Google Dec 21, 2022

Everything was done well in a timely manner. Great service department.

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Google Dec 18, 2022

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Google Dec 18, 2022

Staff are very friendly and are very professional. Thanks

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Google Dec 14, 2022

I used to bring my Honda Ridgeline to a competitor for service until I found out that Harley moved to Parkway Honda service department. He is tops. Explains issues, he provides times when the vehicle will be ready and meets the schedule. Helps you when you are in pinch for service, etc. I would recommend having him as your main contact. Parkway Honda of course has a great team of techs that perform excellent work.

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Google Dec 14, 2022

We dealt with Trevor who gave us great guidance on our situation. We were 230 miles away from home on a Saturday when transmission warning lights came on. He walked us through how to safely get home and then called us back and hour later before he left work to make sure things were ok. Outstanding!

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Google Dec 14, 2022

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DealerRater Dec 12, 2022

I want to thank Parkway service manager, Coyla, Jacob tech.for the service to my SUV! you went above and beyond. my fondest thoughts and pleasure doing business with you at Parkway Honda service department. My suv isn’t a Honda but the service I got was simply the best. Thank thank again.

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Google Dec 11, 2022

Quickly got my vehicle done. Got mirror glass replacement next day and fit me in to get it installed.

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Google Dec 9, 2022

Parkway Honda has a tough great reputation to live up to and they continue to do a great job with superior customer service. We are blessed to have this service so close!!

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Google Dec 7, 2022

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Google Dec 7, 2022

Recall service

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Google Dec 4, 2022

They got me in right away even without an appointment. Didn't have to wait that long either.

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Google Dec 3, 2022

I called for an oil change they were booked out for a couple weeks they offered me to leave my Honda Pilot there in the am and they would work it in before 5pm when I got off work .. I was soo happy they gave me that option . Great customer service I was called about 8am to ask me if I wanted my wiper blades changed and my car was due for a rear differential fluid change ..I appreciate Park Honda helping me keep up on my SUVs maintenance . I have always had great service at Park Honda

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Google Dec 1, 2022

Treated very friendly and professionally

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Google Nov 29, 2022

Right on time and well done. The text appointment reminders are appreciated. My CRV is 10 years old and still runs like new.

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Google Nov 25, 2022

Good place to come to although i am not rich.

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Google Nov 25, 2022

I got my oil changed and because they checked over everything very well, I found out that I needed a new battery, and my one tire needed fixed. So I was very pleased with the service I received and how nice the staff is, so yes I will be coming back to Parkway Honda.

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Google Nov 24, 2022

Parkway did an excellent job. I did not have to wait, the service was performed very well and all their staff were extremely knowledgeable and customer service oriented. I will return and highly recommend Parkway Honda!!!

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Google Nov 24, 2022

It’s always great.

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Google Nov 22, 2022

Parkway Honda service techs are competent, reliable, know what they're doing, and get the job done right and in a timely manner.

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Google Nov 19, 2022

Service done in timely and friendly manner...will go back!

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Google Nov 18, 2022

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Google Nov 17, 2022

Parkway Honda is an amazing place to have your vehicle serviced. They are very polite and never do more than you ask without your permission. I bought my car from them and had it serviced through them since, I highly recommend them to anyone.

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Google Nov 16, 2022

Very knowledgeable service staff from service manager, service advisors and service technicians. They are very friendly and personable. I've been coming here for years and wouldn't go anywhere else!

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Google Nov 10, 2022

Great experience with Trevor, Bob Windy, and mechanic who did the work. A+++

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Google Nov 10, 2022

Very friendly and knowledgeable and accommodating.

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Google Nov 7, 2022

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Google Nov 6, 2022

I would like to thank Bob for his great personal involvement in taking care of my car. You are very lucky to have Bob working for you . Thank you again Bob.

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Google Nov 6, 2022

Always had good service here. They keep my car in great shape!

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Google Sep 27, 2022

Service was excellent as usual - Thank You!!

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Facebook Sep 12, 2022

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DealerRater Aug 12, 2022

Mabrey Smith provided excellent customer service and was very responsive! Thank you for a great car buying experience.

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Google Jun 16, 2022

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Google Jun 9, 2022

Service performed on 2022 Honda Civic. Easy to schedule on line. Reminder email and hone call. Quick and knowledgeable staff. Highly recommend.

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Google May 27, 2022

good service and they wash you car when you get an oil change!

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Google May 8, 2022

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Google Apr 30, 2022

Everything was explained and presented in a very understandable manner. We were given options to solve our issues and they were able to get us in and out right away. Very pleased with their costumer service team as well as the technicians. Very helpful and knowledgeable.

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Google Apr 27, 2022

It was a Saturday at 1pm, I was in the Sugarcreek area with a tire issue when I called the service department (closing time was 2pm on Saturday). They were extremely kind to accommodate me when I arrived close to closing and I was back on the road shortly! It was so appreciated and I have to add that the waiting area was spotless. Thank you, Parkway Honda!

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Google Apr 6, 2022

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Google Apr 2, 2022

Great service

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Google Mar 30, 2022

Mike and Shane are always professional and courteous. They go the extra mile to make sure you're happy with your purchase!

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Google Mar 29, 2022

Great emplees. Conscious of my time while I waited. Bob in parts is always friendly and helpful

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Google Mar 22, 2022

We have purchased two vehicles at this dealership and have returned to them for service since 2006. The service is quick and very reasonable. The waiting area is very comfortable and clean with complimentary coffee while you wait. The service advisors are very knowledgeable.

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Google Mar 21, 2022

I called for an appointment to address a rattle in my 2016 CRV that seemed to be in my heater fan. They saw me the same day and cleaned out a rodent nest and replaced the air cleaner. In and out in 20 min!! I’m sure it won’t be the last time since we live in a woods!

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Google Mar 21, 2022

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Google Mar 20, 2022

We have been purchasing vehicles from Parkway for over 30 years, and have always been more than pleased with every transaction. I have not had much experience with their service dept because I changed up every 3 years. I now have a CRV which I am keeping and recently had to have it serviced. Again, very pleased with how quickly I got an appointment, how pleasant all the service personnel were, and how very reasonable the bill was. And, if you have to be on hold for any reason they have the best "wait music"...jazz.

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Google Feb 4, 2022

I absolutely love my 2022 HRV! Chris Mason took all the stress out of shopping for a new car. He walked me through different options & made sure I had all the information I needed to make the right decision. He even connected my phone & made sure I knew all the features before I drove off the lot. The finance office was quick, painless, and made everything easy to understand. Everyone I encountered while at the dealership was friendly and helpful. Thank you!

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Google Feb 3, 2022

Steve Rothel and Chris Mason handled my car deal. Chris was my salesman and Steve handled the business at the beginning and end. Chris will take good care of you and treat you like a person not a number! I was looking for a hard to find 2022 Civic and they actually had two in stock. Despite the fact that I live 6 hours away from this dealership, it was an excellent decision to buy a car from! The deal was actually fantastic! Thanks Parkway, I will absolutely refer anyone I know looking for a new Honda. Keep ordering those manuals!!!

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Google Dec 28, 2021

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Google Dec 26, 2021

❤️ Honda's 😃 Employee's are very friendly and informative for all your Honda's needs. Also while waiting i love Art so I did some chalk art. Do you like?

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Google Dec 17, 2021

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Google Dec 16, 2021

Had airbag warranty work done here. Very friendly, knowledgeable people that work here. Had keys cut for another vehicle and they did it for no charge.

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Google Nov 18, 2021

We have been steady customers since 2005. Always received friendly, good service.

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Google Nov 13, 2021

AMAZING customer service!! Guy was super friendly and helpful and will definitely be returning!!

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Google Nov 11, 2021

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Google Nov 6, 2021

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Google Oct 4, 2021

Great staff and Great service

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Google Sep 28, 2021

(Translated by Google) Excellent atmosphere. They have wi fi and sell branded items. Although I would have loved to find jackets. Everything clean and with the necessary distance. They have alcohol and gel at all their waiting tables. The employees are very attentive to each visitor. Cool and well lit. By the way, we took the truck for the oil thing and they washed it by the way... but it was SHINY AS IF IT WERE A NEW PATENT LEATHER SHOES! Fabulous!!! (Original) Excelente ambiente. Tienen wi fi y venden artículos de la marca. Aunque me hubiera encantado encontrar ...

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Google Sep 23, 2021

Nice place, helpful people, great service

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Google Sep 19, 2021

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Google Sep 16, 2021

Not pushy, honest, service dept the same!

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Google Aug 10, 2021

Number one car dealers in my book 10 to 1 , their great .

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Facebook Jul 10, 2021

They took me early fixed the recall and the rest of the list! Thank u! Worth the drive from Cambridge!

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Google Jul 9, 2021

It was ok but they didn't have the molding clip we needed.

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Google Jun 2, 2021

The service department goes above and beyond. Thanks!

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Google May 21, 2021

Great customer service!

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Google May 13, 2021

First off, anyone in the market for a vehicle must check out this dealership. Can not say enough great things about this dealership. They streamlined every aspect of car buying and made it simple and easy. Big thanks to Shane!!!! Shane was amazing to work with. His communication through the whole process from the time I walked in the doors to the day our vehicle came in, to the day we picked it up. Shane has been in the business, knows the business and is amazing to work with. I can guarantee you will not be disappointed with working with ...

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Google Apr 14, 2021

Service with a super huge smile! I'll definitely be back for all my Honda needs! Thanks again Parkway Honda!👍👍

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Google Apr 12, 2021


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