Customer Testimonials
very pleased with my experience. the staff got me in almost immediately due to my far drive. although they didn’t have switches in to fix my windows and having to drive back another time they still made the effort in calling around to find some so i didn’t have to make another 2 hour trip. very friendly staff and no hassle
Very pleasant experience from the time I entered the dealership until I drove away in my new car.
I'm a hobby mechanic and I trust this maintenance shop with the repairs I don't have tools or time for. I've been taking my Hondas here for years. There may be cheaper places to take vehicles but there are few places with the expertise and timeliness found here.
We had a minor part come lose while uptown. Took the car in and they looked at it, checked for damage and re-attached the part -- all in less than an hour without an appointment. This dealership is the reason we bought a third Honda. They have been wonderful.
They Checked everything I asked, Found some issues with my vehicle and was able to resolve them. Great Service
I am happy with the service of my vehicle, but wasn’t planning on being without my car for the ENTIRE day for an oil change. Dropped off at 8:30, was told it would be ready around 2ish & was called around 4 that it was done. Won’t do that again.
Justin was professional and knowledgeable about the vehicles that were available. Matt had all my paperwork ready when I arrived to pickup my car. I was done in less than 5 minutes.
good so far
They were very efficient
Fantastic service! Had a sudden unexpected problem with my van and I had to have it towed to the shop. Trevor got my van right in and found the problem quickly. He was able to get my van fixed by the time I got off work the same day!! Not only that, he made sure I got a ride to work. I would say the staff in the service shop go above and beyond for their customers! Thank you!
Park Honda service personnel performed warranty work under a recall notification and also an oil change. The service department accommodated my schedule requirements and I was on my way ahead of schedule. Very nice people!
Always so courteous and prompt!
I always receive good service. If I have an emergency, they squeeze me into the schedule and complete the job.
I had an oil change and brake adjustment performed on my truck and I am completely satisfied with the work that was completed. Everything was done professionally, with care in a very timely matter. Coyla was the service agent I talked with and she was very professional, thorough and helpful. I have ZERO issues with dealing with her or the service department. ABSOLUTELY 5 stars in my book. Do yourself a favor and check them out.
Was in and out in less time than they said. 👏👏
They are always very professional and they get the work done quickly. If my car does not need something done that I mentioned they will ask me if I still want it done to keep the cost down I trust them with my car. Honda's are the best I have my whole family owning Hondas
Appointments are scheduled to fit your best time. Service is always done on time and thorough.
Loved your facility and staff. Service was prompt and well explained what was done. Staff was professional and friendly.
Great Service. Nice employees
Friendly local dealership. Competitive pricing. Recommend.
Great to deal with and services department is great. Service has been great and I no complaints.
My wife & I have purchased three SUV’s from Parkway Honda. We are very happy with the sales force and the maintenance folks at this dealership. We would highly recommend Parkway Honda to anyone looking to purchase a new or used Honda.
Great service as usual. Always very friendly and helpful. Have gone there for many years.
i recommend that service dept anytime,, the people in the service dept has been polite and courteous every time i have been there
Quick and efficient as always
This dealership is Easy to work with. Good service department with friendly staff comfortable waiting area and easy scheduling.
💯 % recommend Parkway Honda. We have bought from this dealership for years and will continue to do so. They make the car buying experience exciting ! Salesman Shane was very caring and helped us get our 2023 Honda Passport with ease. Won’t buy a Honda anywhere else.
Awesome Honda dealer! I am a customer for life. Parkway Honda has re-invented the car buying experience.
Very accommodating! Service completed on time.
Just bought a new Honda at Parkway Honda. Shane was my salesman and did a fantastic jobs explaining all the bells and whistles that come with a new car! Would feel very comfortable referring Shane to all potential car buyers. He does a great job!
Very satisfied with the service!
Bought my honda certified vehicle back in 2019, I STILL have not had any issues with it! The gentleman who assisted us was very well spoken, helpful, and made the shopping experience much less stressful than it had been. I love the vehicle and she's been nothing but reliable since the day we brought her home.
Excellent service as usual
The service center employees are always great to work with. I also really appreciate the free car wash.
The dealership and the entire team I worked with were great. They were friendly and informative. This is the second car I have leased through Parkway Honda and would highly recommend them to anyone.
Excellent service. Justin W. Is great.
Everyone was friendly and efficient - the job was completed quickly and I was back on the road.
Had a scheduled oil change ( 1st one ) & tire rotation. Got right in ..no waiting. Trevor was very professional & courteous! Talked to Shane also on some questions about new pilot which he went and always does above and beyond to make sure we understand. Getting vehicle serviced here is always a pleasure!!!
Had a safety recall on my Honda CRV, Parkway got me in promptly and fixed the recall free of charge.
Trevor was very professional and thorough at my service appointment.
Took car right back and back on the road in less then 1 hour.
I think the most important thing in auto care is that they do it right! It also helps that they are friendly and you can trust them.
Oil change and tire rotation . The service was complete timely and the staff was friendly.
Good customer service is hard to find in the day and age, but you’ll find it at Parkway
As always, Parkway Honda Dover OH has THE BEST service department. Kudos to service team! On my 4th honda; they last forever, with TLC. I've visited at least 5 dealer service departments in 3 states. Closest in best service to Parkway Dover OH, was Danvers, Conn employee owned/operated dealership & service.
Replaced 2 rear tires with tires from Flynn Tire since Honda had none in stock for my vehicle. I didn’t have to go to another service center and all replaced safely.
We pulled in and Service person Coyla Penrod jumped right on our Car and got us right in. She was friendly and personable and very knowledgable at her job. We will be coming back to get new tires and 4 wheel alignment done !!!! Even the people in waiting room with us was very nice to talk to . Service/Parts Manager Bob Windemuth came out and explained that on our next visit we would need to get new brake fluid and anti freeze replaced as we only have 47000 miles on our 2023 Accord !!! We really appreciated the heads up approach !!!
The service was excellent.
Always great service!!!
It's always an enjoyable experience at Parkway Honda. They do a thorough inspection on my Honda CRV and let me know if anything needs fixed or replaced. They are truly honest with me. Being a widow, I leave there feeling confident my vehicle is in good working order until its next checkup. And as a bonus they wash my car.
Fast and friendly.
Excellent 😀
All was good.
Friendly staff. Wait time OK. Nice job. No problems.
They are super nice and very helpful with an our questions. We have bought 3 Hondas there we love them!!
as always great service
I have been a customer for 10+ years and have never had a less than excellent experience at Parkway Honda.
Quick reliable on time service.
Customer service is always polite, knowledgeable and friendly!! The service department is excellent!! They are fast, friendly, communicate well and do extremely good work!!
Been a customer since 2018. Due to Shane's excellent professional customer care. He is the reason I return when looking for a Honda. In addition, your service dept. is 1st class!
Shane is a big reason why we will continue to deal with Parkway Honda! He is always friendly, professional & honest as well as knowledgeable when it comes to any questions we’ve had about Honda’s fine cars!
TREVOR, COYLA AND SAM ALWAYS TSKE GOOD CARE OF US WHEN WE COME IN FOR SERVICE. SHAWNA AND THE BDC TEAM DO GREAT AS WELL.
Never an issue with this dealership. Always 1st class people and service!
Trevor is awesome !!! Excellent service provided from the time you drop off!
Justin was very professional! Made our trade in buying process very smooth! All said and done in a few hours! Very humble!
I was impressed with this dealership on the promptness. I felt he was very friendly and helpful!
I was visiting the area from out of town. The warning light for my emissions came on. This dealership worked me in the day I called, checked my car out and figured out the problem.They could not fix it that day because they did't have the part but assured me the car was safe to drive until I got home. I will be forever grateful to them giving me peace of mind until I could get back home.
They always do a great job repairing my vehicle. I drive over an hour to the dealership and they get me a loaner so I am not waiting for over an hour in the waiting room. Very friendly and professional service team.