Customer Testimonials
The service was great and the people were great also. Thank you.
Trevor was great at explaining everything
Work was done on time. Excellent dealership & servicing!
Very helpful and timely.
I recently purchased a certified Honda from Parkway Honda. I am a return customer and have worked with Shane on all of my purchases. Every time I have walked away satisfied, including this recent purchase. The sales staff are helpful, knowledgeable and not pressuring in any way. It’s a group that I really trust. It’s the same core group of sales people so they definitely understand the importance of maintaining a good reputation. That’s why they’re still there. I’ve had to work with finance once or twice and they’ve always been able to deliver ...
I recently purchased a certified Honda from Parkway Honda. I am a return customer and have worked with Shane on all of my purchases. Every time I have walked away satisfied, including this recent purchase. The sales staff are helpful, knowledgeable and not pressuring in any way. It’s a group that I really trust. It’s the same core group of sales people so they definitely understand the importance of maintaining a good reputation. That’s why they’re still there. I’ve had to work with finance once or twice and they’ve always been able to deliver ...
I have leased 2 vehicles and have went to Parkway for all my services on my vehicles. The staff is always so welcoming and helpful. I highly recommend dealing with Shane S. He was a great salesman and didn’t treat me differently because I was a female getting a car on her own. He was very personable and friendly. I am very happy with my new vehicle and will definitely go back to Parkway for my next one.
Amazing service. Dropped off and was done in no time. Plus they squeezed me in that day.
Always the best service when I come here!
Parkway Honda Parts and Service departments are awesome! Bob in the Parts Department was able to get my service scheduled 3 weeks earlier than I was originally told. Thank you, Bob! Your assistance was greatly appreciated!😊 Kim, Repeat Honda Customer
Always an amazing experience in the service dept. Trevor is an outstanding addition to the service dept. Love that I am always treated like "family". . . . even when I bring in my "non-honda" vehicle for service. Can't imagine taking my vehicles anywhere else for service
It was good service. Well done!
Service Advisor Coyla and Tech Jacob was very helpful solving the problems with my Honda Pilot. They and the entire service and parts crew have been the best people to work with at Parkway Honda Dover, Ohio. I have been a loyal customer since 2001.
Great service and friendly staff!!
Hello your customer service is excellent Coyla was very helpful friendly and help me with my headlights Every person working in service dept are always friendly smile and in good spirit Thanks Honda Parkway !
They are the best in this business. They are very professional and accommodating. I won't go anywhere else for oil change.
Over an hour to tell me maybe it was a pebble!
Routine maintenance on our CRV . I don't remember what all they did. Always very polite , knowledgeable. Note: milage is at 88,000. Our transmission fluid was changed at 39,000, but has been overlooked until this time. The young man in charge noticed this omission and changed the fluid. Thanks to him we are back on track.
Have all my service work completed here. As always, they were professional and explained everything in great detail, plus gave me items to consider in my next appointment. Thanks everyone!
Shane Sunderlin was a pleasure to work with. Even when there was an issue at start, Shane made sure to fix it quickly with great customer service! He was upfront about costs and was quick to resolve issues with pricing. Great to work with! 10 out of 10!
Great Service! And they always wash it when they're done.
Took a little longer than usual but everything else was great!
Everything was done well in a timely manner. Great service department.
Staff are very friendly and are very professional. Thanks
I used to bring my Honda Ridgeline to a competitor for service until I found out that Harley moved to Parkway Honda service department. He is tops. Explains issues, he provides times when the vehicle will be ready and meets the schedule. Helps you when you are in pinch for service, etc. I would recommend having him as your main contact. Parkway Honda of course has a great team of techs that perform excellent work.
We dealt with Trevor who gave us great guidance on our situation. We were 230 miles away from home on a Saturday when transmission warning lights came on. He walked us through how to safely get home and then called us back and hour later before he left work to make sure things were ok. Outstanding!
I want to thank Parkway service manager, Coyla, Jacob tech.for the service to my SUV! you went above and beyond. my fondest thoughts and pleasure doing business with you at Parkway Honda service department. My suv isn’t a Honda but the service I got was simply the best. Thank thank again.
Quickly got my vehicle done. Got mirror glass replacement next day and fit me in to get it installed.
Parkway Honda has a tough great reputation to live up to and they continue to do a great job with superior customer service. We are blessed to have this service so close!!
Recall service
They got me in right away even without an appointment. Didn't have to wait that long either.
I called for an oil change they were booked out for a couple weeks they offered me to leave my Honda Pilot there in the am and they would work it in before 5pm when I got off work .. I was soo happy they gave me that option . Great customer service I was called about 8am to ask me if I wanted my wiper blades changed and my car was due for a rear differential fluid change ..I appreciate Park Honda helping me keep up on my SUVs maintenance . I have always had great service at Park Honda
Treated very friendly and professionally
Right on time and well done. The text appointment reminders are appreciated. My CRV is 10 years old and still runs like new.
Good place to come to although i am not rich.
I got my oil changed and because they checked over everything very well, I found out that I needed a new battery, and my one tire needed fixed. So I was very pleased with the service I received and how nice the staff is, so yes I will be coming back to Parkway Honda.
Parkway did an excellent job. I did not have to wait, the service was performed very well and all their staff were extremely knowledgeable and customer service oriented. I will return and highly recommend Parkway Honda!!!
It’s always great.
Parkway Honda service techs are competent, reliable, know what they're doing, and get the job done right and in a timely manner.
Service done in timely and friendly manner...will go back!
Parkway Honda is an amazing place to have your vehicle serviced. They are very polite and never do more than you ask without your permission. I bought my car from them and had it serviced through them since, I highly recommend them to anyone.
Very knowledgeable service staff from service manager, service advisors and service technicians. They are very friendly and personable. I've been coming here for years and wouldn't go anywhere else!
Great experience with Trevor, Bob Windy, and mechanic who did the work. A+++
Very friendly and knowledgeable and accommodating.
I would like to thank Bob for his great personal involvement in taking care of my car. You are very lucky to have Bob working for you . Thank you again Bob.
Always had good service here. They keep my car in great shape!
Service was excellent as usual - Thank You!!
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Mabrey Smith provided excellent customer service and was very responsive! Thank you for a great car buying experience.
Service performed on 2022 Honda Civic. Easy to schedule on line. Reminder email and hone call. Quick and knowledgeable staff. Highly recommend.
good service and they wash you car when you get an oil change!
Everything was explained and presented in a very understandable manner. We were given options to solve our issues and they were able to get us in and out right away. Very pleased with their costumer service team as well as the technicians. Very helpful and knowledgeable.
It was a Saturday at 1pm, I was in the Sugarcreek area with a tire issue when I called the service department (closing time was 2pm on Saturday). They were extremely kind to accommodate me when I arrived close to closing and I was back on the road shortly! It was so appreciated and I have to add that the waiting area was spotless. Thank you, Parkway Honda!
Great service
Mike and Shane are always professional and courteous. They go the extra mile to make sure you're happy with your purchase!
Great emplees. Conscious of my time while I waited. Bob in parts is always friendly and helpful
We have purchased two vehicles at this dealership and have returned to them for service since 2006. The service is quick and very reasonable. The waiting area is very comfortable and clean with complimentary coffee while you wait. The service advisors are very knowledgeable.
I called for an appointment to address a rattle in my 2016 CRV that seemed to be in my heater fan. They saw me the same day and cleaned out a rodent nest and replaced the air cleaner. In and out in 20 min!! I’m sure it won’t be the last time since we live in a woods!
We have been purchasing vehicles from Parkway for over 30 years, and have always been more than pleased with every transaction. I have not had much experience with their service dept because I changed up every 3 years. I now have a CRV which I am keeping and recently had to have it serviced. Again, very pleased with how quickly I got an appointment, how pleasant all the service personnel were, and how very reasonable the bill was. And, if you have to be on hold for any reason they have the best "wait music"...jazz.
I absolutely love my 2022 HRV! Chris Mason took all the stress out of shopping for a new car. He walked me through different options & made sure I had all the information I needed to make the right decision. He even connected my phone & made sure I knew all the features before I drove off the lot. The finance office was quick, painless, and made everything easy to understand. Everyone I encountered while at the dealership was friendly and helpful. Thank you!
Steve Rothel and Chris Mason handled my car deal. Chris was my salesman and Steve handled the business at the beginning and end. Chris will take good care of you and treat you like a person not a number! I was looking for a hard to find 2022 Civic and they actually had two in stock. Despite the fact that I live 6 hours away from this dealership, it was an excellent decision to buy a car from! The deal was actually fantastic! Thanks Parkway, I will absolutely refer anyone I know looking for a new Honda. Keep ordering those manuals!!!
❤️ Honda's 😃 Employee's are very friendly and informative for all your Honda's needs. Also while waiting i love Art so I did some chalk art. Do you like?
Had airbag warranty work done here. Very friendly, knowledgeable people that work here. Had keys cut for another vehicle and they did it for no charge.
We have been steady customers since 2005. Always received friendly, good service.
AMAZING customer service!! Guy was super friendly and helpful and will definitely be returning!!
Great staff and Great service
(Translated by Google) Excellent atmosphere. They have wi fi and sell branded items. Although I would have loved to find jackets. Everything clean and with the necessary distance. They have alcohol and gel at all their waiting tables. The employees are very attentive to each visitor. Cool and well lit. By the way, we took the truck for the oil thing and they washed it by the way... but it was SHINY AS IF IT WERE A NEW PATENT LEATHER SHOES! Fabulous!!! (Original) Excelente ambiente. Tienen wi fi y venden artículos de la marca. Aunque me hubiera encantado encontrar ...
Nice place, helpful people, great service
Not pushy, honest, service dept the same!
Number one car dealers in my book 10 to 1 , their great .
They took me early fixed the recall and the rest of the list! Thank u! Worth the drive from Cambridge!
It was ok but they didn't have the molding clip we needed.
The service department goes above and beyond. Thanks!
Great customer service!
First off, anyone in the market for a vehicle must check out this dealership. Can not say enough great things about this dealership. They streamlined every aspect of car buying and made it simple and easy. Big thanks to Shane!!!! Shane was amazing to work with. His communication through the whole process from the time I walked in the doors to the day our vehicle came in, to the day we picked it up. Shane has been in the business, knows the business and is amazing to work with. I can guarantee you will not be disappointed with working with ...
Service with a super huge smile! I'll definitely be back for all my Honda needs! Thanks again Parkway Honda!👍👍