Customer Testimonials
Service was excellent as usual - Thank You!!
Mabrey Smith provided excellent customer service and was very responsive! Thank you for a great car buying experience.
Service performed on 2022 Honda Civic. Easy to schedule on line. Reminder email and hone call. Quick and knowledgeable staff. Highly recommend.
good service and they wash you car when you get an oil change!
Everything was explained and presented in a very understandable manner. We were given options to solve our issues and they were able to get us in and out right away. Very pleased with their costumer service team as well as the technicians. Very helpful and knowledgeable.
It was a Saturday at 1pm, I was in the Sugarcreek area with a tire issue when I called the service department (closing time was 2pm on Saturday). They were extremely kind to accommodate me when I arrived close to closing and I was back on the road shortly! It was so appreciated and I have to add that the waiting area was spotless. Thank you, Parkway Honda!
Great service
Mike and Shane are always professional and courteous. They go the extra mile to make sure you're happy with your purchase!
Great emplees. Conscious of my time while I waited. Bob in parts is always friendly and helpful
We have purchased two vehicles at this dealership and have returned to them for service since 2006. The service is quick and very reasonable. The waiting area is very comfortable and clean with complimentary coffee while you wait. The service advisors are very knowledgeable.
I called for an appointment to address a rattle in my 2016 CRV that seemed to be in my heater fan. They saw me the same day and cleaned out a rodent nest and replaced the air cleaner. In and out in 20 min!! I’m sure it won’t be the last time since we live in a woods!
We have been purchasing vehicles from Parkway for over 30 years, and have always been more than pleased with every transaction. I have not had much experience with their service dept because I changed up every 3 years. I now have a CRV which I am keeping and recently had to have it serviced. Again, very pleased with how quickly I got an appointment, how pleasant all the service personnel were, and how very reasonable the bill was. And, if you have to be on hold for any reason they have the best "wait music"...jazz.
I absolutely love my 2022 HRV! Chris Mason took all the stress out of shopping for a new car. He walked me through different options & made sure I had all the information I needed to make the right decision. He even connected my phone & made sure I knew all the features before I drove off the lot. The finance office was quick, painless, and made everything easy to understand. Everyone I encountered while at the dealership was friendly and helpful. Thank you!
Steve Rothel and Chris Mason handled my car deal. Chris was my salesman and Steve handled the business at the beginning and end. Chris will take good care of you and treat you like a person not a number! I was looking for a hard to find 2022 Civic and they actually had two in stock. Despite the fact that I live 6 hours away from this dealership, it was an excellent decision to buy a car from! The deal was actually fantastic! Thanks Parkway, I will absolutely refer anyone I know looking for a new Honda. Keep ordering those manuals!!!
❤️ Honda's 😃 Employee's are very friendly and informative for all your Honda's needs. Also while waiting i love Art so I did some chalk art. Do you like?
Had airbag warranty work done here. Very friendly, knowledgeable people that work here. Had keys cut for another vehicle and they did it for no charge.
We have been steady customers since 2005. Always received friendly, good service.
AMAZING customer service!! Guy was super friendly and helpful and will definitely be returning!!
Great staff and Great service
(Translated by Google) Excellent environment. They have wi fi and sell brand items. Although I would have loved to find jackets. Everything clean and with the necessary distance. They have alcohol and gel on all their waiting tables. The employees are very attentive to each visitor. Cool and well lit. By the way we took the truck because of the oil and they washed it by the way ... but it was SHINING LIKE IT WAS NEW LEATHER SHOE! Fabulous!!! (Original) Excelente ambiente. Tienen wi fi y venden artículos de la marca. Aunque me hubiera encantado encontrar casacas. Todo limpio ...
Nice place, helpful people, great service
Not pushy, honest, service dept the same!
Number one car dealers in my book 10 to 1 , their great .
They took me early fixed the recall and the rest of the list! Thank u! Worth the drive from Cambridge!
It was ok but they didn't have the molding clip we needed.
The service department goes above and beyond. Thanks!
Great customer service!
First off, anyone in the market for a vehicle must check out this dealership. Can not say enough great things about this dealership. They streamlined every aspect of car buying and made it simple and easy. Big thanks to Shane!!!! Shane was amazing to work with. His communication through the whole process from the time I walked in the doors to the day our vehicle came in, to the day we picked it up. Shane has been in the business, knows the business and is amazing to work with. I can guarantee you will not be disappointed with working with ...
Service with a super huge smile! I'll definitely be back for all my Honda needs! Thanks again Parkway Honda!👍👍
Very pleasant buying experience!!
Took my Civic in a few times and always treated with top notch service. Highly recommend!
Great service and great to deal with definitely be back
Had a basic oil change, everything went fine
Very happy with this dealership and their friendly staff! Responsive to emails, text, and phone calls. I shopped around, did my homework, and feel like I walked out with a great deal! Neil is a fantastic salesman to talk too!
Very happy with this dealership and their friendly staff! Responsive to emails, text, and phone calls. I shopped around, did my homework, and feel like I walked out with a great deal! Neil is a fantastic salesman to talk too!
The salesman that we met with was very friendly and helpful. But in my 40 years of buying cars/trucks, this is the first time that the gas tank was not filled. Whether it be new or used purchased, that is a common "thank you".
👍👍👍
Very nice people
Ok place wouldn't own a honda but good for gma
Thank you Bob for the amazing service today for my Honda Odyssey! I really appreciate your great customer service!
Mike smith in finance, no pressure, easy to work with!Bought a new car and a used car also,Best honda dealer in Ohio.
Everyone's experience may not be the same. Our experience was a good one! Life threw us a curveball needing a truck for the hubby asap. After hours turned to days. Days turned weeks we found a dodge tradesmen. 2017 62,000 miles. We did our research online about the vehicle and knew the recalls (was only one and didn't pertain to this particular truck) and read all the reviews. We made ourselves knowledgeable before we set foot on the lot. We drove and hour one way. Neil was our guy for the day. Neil was polite and respectful. He gave us ...
We drive thirteen hours for service, literally. We live in MA and schedule service for when we are coming home to visit. They are always so professional and courteous. We look forward to coming home and getting our cars serviced.
Parkway Honda has the best team of knowledgeable people! Their service department runs like a well oiled machine, with the friendliest and most helpful people I have ever experienced!
Second Honda dealership we went to after being jacked around and a horrible experince at Waikem Honda. They blew us away here with their customer service and straightforwardness versus Waikem. Gave us a great deal more for our trade and made the whole experience WAY easier. Didn't take four hours to come to a deal we couldn't afford and leave carless like Waikem. ZERO feelings of being pressured to buy a car. SHANE was amazing all around! Showed him exactly what we could afford and did not show us higher priced vehicles or push us to go over ...
Highly recommend parkway Honda! Great people to do business with and when they didn't have a Honda in the color we wanted, they found one for us 😁 thank you Shane!
Good dealership.
It's my work.
Parkway Honda has an A+ Service Department. Dakota helped me with getting my A\C replaced along with a full tank of gas and wash. Thanks again!
Awesome place to buy your next Honda.
Was wanting a low mileage older ford f 150 saw that they had one emailed them and they got right back to me drove up from Zanesville and there it was worked with Mark and all I can say is WOW he did not disappoint me the truck was awesome but the service we got was even better got us in and out in less then an hour. All I can say is thank you Mark everyone up there was very hospitable and super nice we will be back for another soon for my wife and will ask for you you ...
Bob Grahm and the team went over and above to help us through the process of buying our Ridgeline. The Owner was kind and friendly as well. Third car and still hsppy.
Zac was a terrific salesman, very patient and accommodating. Steve gave us a great quote online. Wonderful staff!
My Accord is 6 yrs old now and i still love her. Nice to pop in a few times a year and get her washed. Thank you♡
Great service and sales people, can't go wrong with a Honda
First time buying my first car on my own...very affordable and theyre super nice. Drove my new car off the lot that same day. I absolutely love my Mercedes Benz!! Alot of super nice cars at affordable prices.
Friendly,courteous,helpful
Love the customer service in the service dept and had an easytime with sales when I bought my car.
Stopped by for advice on how to disable rear wiper on sisters new cr-v ...Dakota took out fuse and got us on our way with advice on how to re-enable the motor when our journey is done. Parkway Honda is great. Thank you for excellent service!!!!
Fantastic experience all around!!!!
I took my van in there and they were fast looking at it for me very nice people .
All the sales and finance staff are friendly and helpful. But, their Service Department keeps me going back...even though I need to drive a bit to get there.
Great experience! Very nice staff! Fast in and out!
Good service shop
They took care of my van that had a recalled airbag. They did it so quick and even washed my car! So awesome!
Excellent service 👍
Bob, Trevor and the service team always make things right and go above and beyond.
As always, no long wait time and excellent service. It's so nice to deal with the TERRIFIC Service Department and know my car will ALWAYS be in tip-top shape no matter the reason for the service performed. You'll never leave this Dealership unhappy when you have ANY service work completed with this group. A job always well done with a smile !!!!
We had been looking for a new vehicle for several months,we knew what we wanted in it just wasn’t sure which make and model to go with. To be honest we dreaded looking for a car hate the high pressure, hate the negotiating part, hate all of it really, on a Saturday we decided to go to Parkway, our salesman did not pull punches there was no high pressure or negotiating, he gave us what we thought was a fair price and bought a car right then and there, what a relief our salesman even found the color ...
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