Everything was explained and presented in a very understandable manner. We were given options to solve our issues and they were able to get us in and out right away. Very pleased with their costumer service team as well as the technicians. Very helpful and knowledgeable.
It was a Saturday at 1pm, I was in the Sugarcreek area with a tire issue when I called the service department (closing time was 2pm on Saturday). They were extremely kind to accommodate me when I arrived close to closing and I was back on the road shortly! It was so appreciated and I have to add that the waiting area was spotless. Thank you, Parkway Honda!
Mike and Shane are always professional and courteous. They go the extra mile to make sure you're happy with your purchase!
Great emplees. Conscious of my time while I waited. Bob in parts is always friendly and helpful
We have purchased two vehicles at this dealership and have returned to them for service since 2006. The service is quick and very reasonable. The waiting area is very comfortable and clean with complimentary coffee while you wait. The service advisors are very knowledgeable.
I called for an appointment to address a rattle in my 2016 CRV that seemed to be in my heater fan. They saw me the same day and cleaned out a rodent nest and replaced the air cleaner. In and out in 20 min!! I’m sure it won’t be the last time since we live in a woods!
We have been purchasing vehicles from Parkway for over 30 years, and have always been more than pleased with every transaction. I have not had much experience with their service dept because I changed up every 3 years. I now have a CRV which I am keeping and recently had to have it serviced. Again, very pleased with how quickly I got an appointment, how pleasant all the service personnel were, and how very reasonable the bill was. And, if you have to be on hold for any reason they have the best "wait music"...jazz.
I absolutely love my 2022 HRV! Chris Mason took all the stress out of shopping for a new car. He walked me through different options & made sure I had all the information I needed to make the right decision. He even connected my phone & made sure I knew all the features before I drove off the lot. The finance office was quick, painless, and made everything easy to understand. Everyone I encountered while at the dealership was friendly and helpful. Thank you!
Steve Rothel and Chris Mason handled my car deal. Chris was my salesman and Steve handled the business at the beginning and end. Chris will take good care of you and treat you like a person not a number! I was looking for a hard to find 2022 Civic and they actually had two in stock. Despite the fact that I live 6 hours away from this dealership, it was an excellent decision to buy a car from! The deal was actually fantastic! Thanks Parkway, I will absolutely refer anyone I know looking for a new Honda. Keep ordering those manuals!!!
❤️ Honda's 😃 Employee's are very friendly and informative for all your Honda's needs. Also while waiting i love Art so I did some chalk art. Do you like?
Had airbag warranty work done here. Very friendly, knowledgeable people that work here. Had keys cut for another vehicle and they did it for no charge.
We have been steady customers since 2005. Always received friendly, good service.
AMAZING customer service!! Guy was super friendly and helpful and will definitely be returning!!
(Translated by Google) Excellent environment. They have wi fi and sell brand items. Although I would have loved to find jackets. Everything clean and with the necessary distance. They have alcohol and gel on all their waiting tables. The employees are very attentive to each visitor. Cool and well lit. By the way we took the truck because of the oil and they washed it by the way ... but it was SHINING LIKE IT WAS NEW LEATHER SHOE! Fabulous!!! (Original) Excelente ambiente. Tienen wi fi y venden artículos de la marca. Aunque me hubiera encantado encontrar casacas. Todo limpio y con el distanciamiento necesario. Tienen alcohol y gel en todas sus mesitas de espera. Los empleados muy atentos a cada visitante. Fresco y bien iluminado. Por cierto llevamos la camioneta por lo del aceite y de paso la lavaron ... pero quedó BRILLANDO COMO SI FUERA ZAPATO CHAROL NUEVO! Fabuloso!!!
Nice place, helpful people, great service
Not pushy, honest, service dept the same!
Welcome to Parkway Honda
Here at Parkway Honda (US), it is our mission to be the automotive home of drivers in the Dover, OH area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Honda models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Dover!